Terms & Conditions

Terms and Conditions

Effective Date: 31 December 2024
Last Updated: 31 December 2024

Welcome to Smhomehub.com, operated by Sm Services Pty Ltd (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree, do not use our website or services.

1. General Information

  • Website Name: Smhomehub.com
  • Business Name: Sm Services Pty Ltd
  • Address: Dryandra Street, Manor Lakes 3024, Australia
  • Email: smhomehub@gmail.com

These Terms apply to all users of our website, including browsers, customers, and vendors.

2. Use of the Website

2.1 Eligibility:
You must be at least 18 years old to use this website. By using this site, you confirm that you meet this requirement.

2.2 Account Creation:
Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and ensuring all information provided is accurate.

2.3 Prohibited Activities:
You agree not to:

  • Use the website for unlawful purposes.
  • Disrupt or interfere with the website’s functionality.
  • Use automated systems (e.g., bots) to access or interact with the website.

3. Products and Services

3.1 Product Information:
We sell smart home products, including but not limited to smart lighting, smart security, smart gadgets, smart appliances, smart health and fitness devices, and smart pet care devices.

3.2 Accuracy of Information:
While we strive to ensure product descriptions and images are accurate, we do not guarantee that all information is error-free, complete, or current.

3.3 Pricing and Availability:
Prices are listed in AUD and are subject to change without notice. Product availability may vary and is not guaranteed.

3.4 Order Acceptance:
We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraud.

4. Payments

4.1 Accepted Payment Methods:
We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

4.2 Payment Security:
All payments are processed securely through third-party payment gateways. We do not store your payment information.

5. Shipping and Returns

5.1 Shipping:
We deliver to addresses within Australia. Shipping costs and estimated delivery times will be displayed at checkout.

5.2 Returns and Refunds:
Our return policy allows for returns within 30 days of receipt, provided the product is in its original condition. To initiate a return, contact us at smhomehub@gmail.com.

5.3 Warranty:
Some products may include a manufacturer’s warranty. Refer to the product documentation for details.

6. Intellectual Property

All content on this website, including text, images, logos, and software, is owned by Sm Services Pty Ltd or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages resulting from your use of the website or purchase of products.
  • Our total liability for any claim is limited to the amount you paid for the product or service in question.

8. Privacy Policy

Your use of the website is also governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your data.

9. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the website will be resolved in the courts located in Victoria, Australia.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website constitutes your acceptance of the revised Terms.

11. Contact Information

If you have questions or concerns about these Terms, please contact us:

Thank you for choosing Smhomehub.com. We appreciate your business and are committed to providing you with high-quality smart home products and services.